What Is Quality Assurance

First of all . . . what quality assurance is not !

Quality Assurance does NOT mean offering ;

  • The very best available of a product or service
  • The most expensive product or service
  • The most comprehensive product or service
  • The fastest delivery or best after sales service

 

Then what is Quality Assurance ?

A well prepared and implemented Quality Assurance system shall provide goods or services that conform to specified requirements as detailed by the party that is producing or offering the goods or services.

Simply put …. A documented system that assures the customer gets what the provider says they will provide
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